iLOQ 5 Series+ phone keys stop functioning

Incident Report for iLOQ

Resolved

This incident has been resolved.

Posted Apr 10, 2026 - 15:02 CEST

We are continuing to investigate this issue.

Posted Apr 10, 2026 - 13:28 CEST

We are continuing to investigate this issue.

Posted Apr 10, 2026 - 13:24 CEST

We are continuing to investigate this issue.

Posted Apr 10, 2026 - 09:14 CEST

iLOQ 5 Series+ phone keys stop functioning after programming updates.

Posted Apr 10, 2026 - 09:03 CEST

This incident affected: 5 Series+ (AWS US East (Northern Virginia), AWS Sydney, AWS Canada Central, AWS Frankfurt).